This Privacy Policy describes how Lorayna collects, uses, discloses, and protects personal information in connection with your use of our website, products, and services. We value your privacy and strive to protect your information in accordance with applicable privacy laws. By using our website and services, you agree to the terms of this Privacy Policy.
1. Collection of Personal Information
We collect personal information when you:
- Visit our website
- Create an account
- Place an order
- Contact us
- Participate in promotions or surveys
The information we collect may include:
- Name and email address
- Billing and shipping address
- Phone number
- Payment information
- Demographic information
2. Use of Personal Information
We use your information for the following purposes:
- Orders and Delivery – Processing, shipping, and delivering your order
- Customer Service – Responding to questions and requests
- Personalized Experience – Providing relevant offers and personalized shopping experiences
- Marketing and Promotions – Informing you about new products, offers, and promotions
- Legal Compliance – Complying with legal obligations and resolving disputes
- Website Optimization – Improving and securing our website
3. Disclosure of Personal Information
We only share your information with third parties in the following circumstances:
- Shipping Partners – To process and deliver orders
- Payment Processors – To securely process payments
- Service Providers – For website management, customer service, and marketing
- Legal Requirements – When required by law or in response to government requests
- Business Transfers – In connection with a merger, acquisition, or other business transaction
- With Your Consent – When you have explicitly given us permission to do so
4. Security of Personal Information
We take reasonable measures to protect your information against:
- Unauthorized access
- Misuse
- Unauthorized disclosure or alteration
We use appropriate security measures to help protect the confidentiality and integrity of your personal information.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
If you have any questions about this Privacy Policy, please contact our customer service team.